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How do I request a policy to be bound?
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In order to bind you will need to click on the dollar amount of the quote. If you get a disclaimer you will need to click on "I acknowledge".
Once there, click on Submit Bind Request, complete the form and hit submit. This will take you to an overview of the request you completed and
you will then have to click Submit Bind Request again in order for it to be submitted.
Please note we will need the client's payment information and not the agency's, as these are direct billed policies.
NOTE: Once the policy is bound in the carrier's system, a Binder or the policy will be uploaded to the Dashboard. Most binders will be available on the dashboard within 3 business days. Mailing the check to our office will delay receipt of premium by the carrier, will result in your commission payments being delayed, and may result in a Notice of Cancellation being issued by the carrier.
For Mortgages billed, the check needs to be made out to the CARRIER and MAILED to the Carrier.
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What are the turnaround times for Bind requests, and what are the hours of operations?
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Appalachian will maintain a 24 hour turnaround time Monday through Friday, 8 am to 5 pm Eastern Std time. In the event a submission/ bind request is received on a Friday, these will be addressed
on the following Monday. No bind requests will be honored via phone messages, recordings, or over weekends. Additionally, we will not handle any insured requests. These calls will be re-directed back to the agent, or specific carrier on in-force business.
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How does the bound policy get delivered to the insured (who handles the mail)?
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Our carriers mail the policy directly to your insured in most cases. We try to take the hassle out of the back office details. Note: All final quote proposals are available through your personal dashboard.
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Can I use my current premium finance company?
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No. Outside premium financing is prohibited.
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Am I required to send in a signed application?
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Insured will be sent trailing documentation that is required of them to complete and maintain coverage.
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How do I or my customer pay the premiums required?
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All premiums should be made payable and mailed directly to the carrier unless otherwise advised. Carrier addresses are provided on our website or by visiting or clicking
Carrier Contact Details on our website.
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Am I allowed to send Appalachian Underwriters a net check?
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No. Policies are directly billed to the insured. All checks should be sent to the carrier.
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When will I receive my commissions on bound policies?
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Appalachian Underwriters will issue a commission check for Direct Select policies (or Invoice on debts) within 60 days of the initial transition month end activity date. The initial 2 mth window allows for the proper download of carrier activity (normally 15 days) plus and additional 15 for the accounting department to process. Normal monthly checks will transpire from that month forward.
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